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TCSI
User Interface & Product Design

 

 
The interface was designed to be inviting and easy to use. Lots of white space around objects and a simple color palette enabled the program to feel friendly and unintimidating.
 
 
Each button must be altered to exist under three conditions: inactive, debossed and embossed.

 

The Challenge
Back in the late 1990's interface design was quite different than today. The technology was limited, however the importance of self defining images and the user experience has always been paramount. Fathom had been developing marketing materials for this telecommunications industry provider for several years before being asked to develop their user interface. Our experience with UI design as well as being major developers of TCSI's corporate brand made us prime candidates for the task.

The product, Assurance Director, had flourished into a valuable tool and was ready for the next step. It needed a visual language that was more refined and consistent with other TCSI materials.

 

In 1999, to finalize the user interface for the Assurance Director program, Fathom developed over 300 icons, splash screens and support graphics.

 

The Process
Over 300 icons were identitifed and required to complete the new release of the product, version 2.0. Once the technical parameters were defined, Fathom studied the user experience for direction and inspiration on design style. A common challenge with interface design is choosing and creating imagery that will recreate accurately and consistency at varying sizes.

 

32 by 32 pixels shown in actual size and enlarged. Along with this small workspace, interface designs are required to use a limiting 256 RGB color palette.

 

 

The Solution
Because of the technical nature of the program, it was crucial to create imagery that was inviting and unintimidating. Our solution applied primary color treatments to simplistic three dimensional objects resulting in toy like buttons.
Users found the new images effortless to interpret resulting in quicker navigation and higher user satisfaction. The interface creates a more pleasant and efficient experience, indicating value for our client and consequently theirs.

 

  The Assurance Director Splash Screen featured the "leading global provider" symbols which became the core symbol in TCSI's corporate branding.
     

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